When opening or upgrading your salon, selecting the right salon equipment is one of the most important choices you’ll make. Your salon equipment—from styling chairs and styling stations to shampoo shuttles—impacts your brand image, client experience, and day-to-day efficiency. While it may be tempting to look for deals on used equipment, it’s critical to look beyond just the price tag.
Making the right decision starts with doing your research and understanding your unique business needs. This guide explores the pros and cons of new versus used salon equipment, including advice on styling chairs, styling stations, and shampoo shuttles, so you can make the best investment for your salon’s success.
The Case for New Salon Equipment
Purchasing new salon equipment offers quality, reliability, and peace of mind. It allows you to furnish your space exactly as you envision, whether you need the latest styling chairs, a coordinated set of styling stations, or state-of-the-art shampoo shuttles.
Pro: Unmatched Quality and Warranty Protection
Choosing new salon equipment ensures every piece—from your hydraulic styling chairs and elegant styling stations to functional shampoo shuttles—is in perfect condition. With a manufacturer's warranty, you’re covered against unexpected repairs, like faulty pumps or leaks in your shampoo shuttles, protecting your investment and your workflow.
Pro: Customization and Brand Cohesion
Your salon's aesthetic relies on carefully chosen salon equipment. New styling chairs, well-designed styling stations, and sleek shampoo shuttles can all be customized to match your brand’s colors and style. The right choices help you create a cohesive, professional look that wows clients and staff alike.
Pro: Latest Technology and Ergonomics
Modern salon equipment is engineered for comfort and efficiency. New styling chairs are more adjustable and supportive, while the latest styling stations have better storage and tool management. Shampoo shuttles are also designed with both client comfort and stylist ergonomics in mind. New equipment puts cutting-edge technology and improved design within reach.
Pro: Financing and Tax Benefits
Many suppliers of salon equipment offer flexible financing, making it possible to outfit your business with premium styling chairs, styling stations, and shampoo shuttles on a manageable payment schedule. Investing in new equipment may also provide tax benefits—consult with your accountant to see what’s available.
Con: Higher Initial Cost
The main drawback with new salon equipment is higher upfront cost. However, the reliability, warranty, and longevity often make this investment worthwhile in the long run.
The Reality of Used Salon Equipment
Used salon equipment can help keep starting costs down, but it comes with certain risks—especially when it relates to essentials like styling chairs, styling stations, and shampoo shuttles.
Pro: Lower Upfront Cost
Used salon equipment is typically less expensive in the short term. If you find quality used styling chairs or styling stations in good condition, you could stretch your startup budget further.
Con: No Warranty and Risk of Defects
Used salon equipment is usually sold “as-is,” meaning there’s no warranty coverage if you encounter problems. A used styling chair might seem like a bargain, but if the hydraulic mechanism fails, the repairs are your responsibility. It’s crucial to inspect the quality, condition, and full functionality of any used styling chair, styling station, or shampoo shuttle before buying.
Con: Wear, Tear, and Shorter Lifespan
Salon equipment endures daily wear. Used styling stations may have visible scratches, and used styling chairs can lose support and comfort. Even a well-maintained shampoo shuttle will eventually need replacement. Opting used can mean more frequent repairs and replacements.
Con: Limited Selection and Mismatched Styles
When buying used salon equipment—especially styling chairs and stations—you’re restricted to what’s available. Matching pieces can be hard to come by, which may affect your salon’s professional appearance and brand image.
Con: Outdated Technology and Hygiene Concerns
Older salon equipment might lack ergonomic improvements or advanced sanitation features. For example, older shampoo shuttles may be less comfortable or harder to clean thoroughly, raising hygiene concerns for your clients.
Salon Package Deals: A Convenient Option
Salon package deals can simplify the process of sourcing your salon equipment. These deals usually include essential items like a styling chair, shampoo shuttle, and styling station—bundled together at a discounted rate. While package options may have fewer customization choices, you’ll receive peace of mind knowing your equipment is new, under warranty, and ready for daily demands. A salon equipment package offers a coordinated look without the worry of mismatched pieces or unexpected repairs.
For many owners, the convenience and value of package deals easily outweigh limited design options—especially when you get reliable styling chairs, functional styling stations, and quality shampoo shuttles all in pristine condition.
How to Make the Right Choice for Your Business
There’s no universal answer for every salon. Weigh the long-term value against short-term savings, and always do your research—especially when considering used salon equipment.
Questions to guide your decision:
- What is my total budget? Include purchase price, possible repairs, and replacements, particularly for high-use items like styling chairs and shampoo shuttles.
- What is my desired brand image? New, coordinated salon equipment (styling chairs, styling stations, shampoo shuttles) is critical if professional appearance matters to you.
- How much risk am I willing to take? Without a warranty, used equipment can be risky—especially for crucial pieces like styling chairs or stations.
- Have I fully inspected the used equipment? Always check every function and ask about each unit's service history.
Your salon equipment forms the backbone of your business. Investing in new, high-quality styling chairs, styling stations, and shampoo shuttles creates a professional environment for clients and staff and helps avoid costly headaches down the line. Above all, take your time, do your research, and choose the salon equipment that best supports your goals—and your peace of mind.

