We bought 2 of the Danbury units for our 4th location. They are hands down the most comfortable of the shampoo units we own. One thing I would point out, they do not bolt to the floor. I would recommend some rubber grips to the bottom of the legs. We will be upgrading the sspray nozzle most likely ans the stylists do not like the black plastic ones it came with. Other than that, it was very easy for the plumber to install, other units have been more of a challenge.